POLICIES

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TO RESPECT TECHICIAN TIME AND TO ALLOW OTHER CLIENTS TO BOOK, LASH REPUBLIC REQUIRES A 24 HOUR CANCELLATION AND RESCHEDULE NOTICE. FAILURE TO DO SO WILL RESULT IN A 100% CHARGE FOR THE SERVICE TO THE CREDIT CARD ON FILE. THIS ALSO  APPLIES TO NO SHOWS. 

 WE VALUE YOUR TIME AND OURS. TO ENSURE EVERY CLIENT RECEIVES THE FULL, UNINTERRUPTED EXPERIENCE THEY DESERVE, ALL APPOINTMENTS MUST START ON TIME.

PLEASE ARRIVE ON TIME OR A FEW MINUTES EARLY FOR YOUR SCHEDULED APPOINTMENT.

ARRIVALS MORE THAN 10 MINUTES LATE MAY RESULT IN A SHORTENED SERVICE TO ACCOMMODATE THE NEXT CLIENT. THE FULL SERVICE PRICE WILL STILL APPLY.

ARRIVALS 15 MINUTES OR MORE LATE WILL RESULT IN APPOINTMENT CANCELLATION, AND 100% OF THE SERVICE WILL BE CHARGED TO THE CARD ON FILE.

THANK YOU FOR YOUR UNDERSTANDING AND FOR HELPING US MAINTAIN A SEAMLESS EXPERIENCE FOR ALL CLIENTS.

 FILL APPOINTMENTS ARE RESERVED FOR EXISTING LASH REPUBLIC CLIENTS ONLY AND ARE BASED ON BOTH TIME SINCE LAST APPOINTMENT AND LASH RETENTION.

• 0–14 DAYS: A MINIMUM OF 50% RETENTION IS REQUIRED AND WILL BE CHARGED AS A REGULAR PRICED FILL.

• 15–21 DAYS: A MINIMUM OF 40% RETENTION IS REQUIRED AND WILL BE CHARGED AS AN EXTENDED FILL.

• 22+ DAYS: ALL APPOINTMENTS BOOKED OVER 21 DAYS FROM THE PREVIOUS SERVICE WILL REQUIRE A FULL SET AND WILL BE CHARGED AT THE FULL SET PRICE, REGARDLESS OF RETENTION.

IF YOU ARE UNABLE TO SCHEDULE OR ATTEND YOUR FILL APPOINTMENT WITHIN THE 14-DAY TIME FRAME, YOUR APPOINTMENT WILL BE CHARGED ACCORDINGLY BASED ON THE TIME ELAPSED SINCE YOUR LAST SERVICE.

CLIENTS ARRIVING WITHOUT THE REQUIRED RETENTION FOR THEIR SCHEDULED TIME FRAME WILL REQUIRE A FULL SET AND WILL BE CHARGED ACCORDINGLY.

POOR RETENTION DUE TO BUT NOT LIMITED TO AFTERCARE, OIL USE, HEAT, MOISTURE, OR EXCESSIVE MANIPULATION MAY RESULT IN THE NEED FOR A FULL SET.

NO EXCEPTIONS WILL BE MADE AT THE APPOINTMENT.

FOREIGN FILLS ARE ACCEPTED ON A CASE BY CASE BASIS.